Online Shopping is a big hit now and with many of us choosing online to do our shopping, today we walk through the online shopping experience with Big basket.com. Couple of days back, I was contacted by big basket.com to make a review of their website and also share my feedback.
First let me list of the advantages and disadvantages based on my experience. This is a sponsored review and I have given the review and feedback as I have been using bigbasket.com for over an year now.
Logo from bigbasket.com
Advantages :
- 4 Delivery slots - They have 4 delivery slots in a day to choose from
- Delivery charges up to 1000 is only 20 - Delivery charges are free for orders above 1000 but for orders below 1000, the delivery charges are only 20. And they also have a no minimum order
- Vegetables and fruits are mostly fresh and well packed - The fruits and vegetables that are delivered are mostly fresh and well packed.
- Lot of availability - There are so many options with many brands of grocery, home cleaning, vegetables, fruits, cut vegetables and some international foods also.
- Courteous staff and on time delivery - The delivery were always within the window and the customer service staff and the delivery staff were very courteous.
- Thorough Communication - All the communication happens via email and you get periodic SMS about your order from the time it is ordered till the time it is delivered
- Delivery PIN - You need to mention a delivery PIN which is sent via SMS to you to get the order delivered to you. This is an enhanced safety measure.
Disadvantages:
- Delivery slots gets booked soon - This has happened a few times for me where I order today, but all the delivery slots for today could be full and I will have to choose the next day. Sometimes, if you order today, you might not get ur order until tomorrow.
- Changes in the order - There have been changes in the order after it is placed due to non-availability of items.
- Operational in 3 cities only – The service is limited to Bangalore, Mumbai and Hyderabad only.
Do visit www.bigbasket.com to make your grocery and produce shopping easy and comfortable!!!
