9799692b348 Nivedhanam: Big Basket.com - Experience and feedback

Thursday, October 16, 2014

Big Basket.com - Experience and feedback

Online Shopping is a big hit now and with many of us choosing online to do our shopping, today we walk through the online shopping experience with Big basket.com. Couple of days back, I was contacted by big basket.com to make a review of their website and also share my feedback.

First let me list of the advantages and disadvantages based on my experience. This is a sponsored review and I have given the review and feedback as I have been using bigbasket.com for over an year now.

India's Largest Online Grocery Store - BigBasket Logo from bigbasket.com

Advantages :

  • 4 Delivery slots - They have 4 delivery slots in a day to choose from
  • Delivery charges up to 1000 is only 20 - Delivery charges are free for orders above 1000 but for orders below 1000, the delivery charges are only 20. And they also have a no minimum order
  • Vegetables and fruits are mostly fresh and well packed - The fruits and vegetables that are delivered are mostly fresh and well packed.
  • Lot of availability - There are so many options with many brands of grocery, home cleaning, vegetables, fruits, cut vegetables and some international foods also.
  • Courteous staff and on time delivery - The delivery were always within the window and the customer service staff and the delivery staff were very courteous.
  • Thorough Communication - All the communication happens via email and you get periodic SMS about your order from the time it is ordered till the time it is delivered
  • Delivery PIN - You need to mention a delivery PIN which is sent via SMS to you to get the order delivered to you. This is an enhanced safety measure.


  • Delivery slots gets booked soon - This has happened a few times for me where I order today, but all the delivery slots for today could be full and I will have to choose the next day. Sometimes, if you order today, you might not get ur order until tomorrow.
  • Changes in the order - There have been changes in the order after it is placed due to non-availability of items.
  • Operational in 3 cities only – The service is limited to Bangalore, Mumbai and Hyderabad only.

Do visit www.bigbasket.com to make your grocery and produce shopping easy and comfortable!!!

1 comment :

  1. During my last visit to India I saw the deliveries form Big Basket in my neighbourhood.. They seemed very organized. I was impressed.. though I did not place any order because we were there for a short period and always in and out of the house.


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